Refund and Return Policy

Customers may request a return or replacement within 7 days of receiving the product if the item arrives damaged, defective, or incorrect.

Custom-made, personalised, or specially ordered products may not be eligible for returns unless they arrive damaged.

To request a return, customers should contact us with their order details and photographs of the issue.

Refunds, if approved, will be processed to the original payment method within 5–10 business days after inspection of the returned product.